I had problems getting an order for a new cell phone through FedEx. Now I have talked to someone else that has had even worse problems getting their phone through FedEx. There is no excuse for these problems. It sounds as if the main problem is lazy people not doing their job properly and getting a big paycheck from a big company that doesn't care about their customers anymore.
Talking to a couple of other people I hear about the same problems and they weren't shipping or receiving cell phones. It was all kinds of products some of which were perishable and were not usable do to the long delays in getting the products.
FedEx and UPS were started as alternatives to using the US Post Office. Now they are just as bad and no one seems to care about customer service any more.
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